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ICB Mobile 5.2 / 10 DXR AI INDEX

🇹🇯 Tajikistan

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55% 🙂 Positive 27
55%
🇹🇯
57%
🌍
62%
41% 😕 Negative 20
41%
🇹🇯
35%
🌍
32%
4% 😎 Neutral 2
4%
🇹🇯
8%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-10-20 - 2024-10-27 2 Common Loyalty
2024-09-22 - 2024-09-29 2 Common Balances and products
2024-09-01 - 2024-09-08 2 Common Issues and problems
2024-07-28 - 2024-08-04 2 Design Issues and problems
2024-06-16 - 2024-06-23 2 Common Commissions and limits
2024-06-02 - 2024-06-09 2 Design Issues and problems
2024-04-28 - 2024-05-05 2 Login Common Support
2024-04-14 - 2024-04-21 3 Login Common Issues and problems
2024-03-10 - 2024-03-17 2 Common Transfers
2023-12-31 - 2024-01-07 6 Common Transfers Design Issues and problems

ICB Mobile 🇹🇯 Tajikistan 🌍 Global
Common Important 23 79% 60% 59%
Design Important 4 60% 72% 44%
Cards Important 2 50% -61% -52%

ICB Mobile 🇹🇯 Tajikistan 🌍 Global
Commissions and limits 1 0% -81% -48%
Login Important 5 -33% -96% -85%
Loans 1 -33% -68% -64%
Loyalty 1 -50% -8% -3%
Balances and products 1 -100% -96% -77%
Transfers Important 2 -100% -71% -8%
History 1 -100% -92% -52%
Performance 1 -100% -58% 33%
Support 1 -100% -65% -37%
Issues and problems Important 6 -100% -90% -70%