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M-Belarusbank 2.1 / 10 DXR AI INDEX

🇧🇾 Belarus

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18% 🙂 Positive 146
18%
🇧🇾
49%
🌍
62%
77% 😕 Negative 633
77%
🇧🇾
45%
🌍
32%
5% 😎 Neutral 44
5%
🇧🇾
6%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-09-08 - 2024-09-15 21 Login Common Transfers History Cards
2024-08-11 - 2024-08-18 20 Login Common Payments Profile and settings Cards
2024-07-14 - 2024-07-21 20 Login Common Payments Notifications / SMS Cards
2024-07-07 - 2024-07-14 21 Login Common Payments Profile and settings Cards
2024-05-19 - 2024-05-26 50 Common Balances and products Payments Transfers Issues and problems
2024-05-12 - 2024-05-19 20 Login Common Balances and products History Issues and problems
2024-04-14 - 2024-04-21 23 Login Common Cards Design Issues and problems
2024-02-25 - 2024-03-03 20 Login Common Cards Design Issues and problems
2024-01-21 - 2024-01-28 20 Login Common Payments Transfers Issues and problems
2024-01-14 - 2024-01-21 22 Login Payments Repeat transactions Cards Issues and problems

M-Belarusbank 🇧🇾 Belarus 🌍 Global
Design Important 40 12% 69% 44%

M-Belarusbank 🇧🇾 Belarus 🌍 Global
Common Important 232 -7% 61% 59%
Ecosystem 7 -45% -55% -60%
Currency 2 -67% -50% 38%
QR 19 -67% -67% -61%
Support 10 -69% -39% -37%
Cards Important 57 -74% -57% -52%
Payments Important 57 -82% -67% -18%
Issues and problems Important 120 -90% -83% -70%
Notifications / SMS 19 -90% -85% -76%
Login Important 74 -90% -96% -85%
Profile and settings 21 -91% -57% -59%
Updates 30 -91% -90% -76%
History 25 -94% -78% -52%
Transfers 43 -96% -71% -8%
Repeat transactions 8 -100% -71% -46%
Performance 4 -100% -56% 33%
Loyalty 3 -100% -59% -3%
Loans 5 -100% -72% -64%
Savings and deposits 1 -100% -60% -26%
Balances and products 27 -100% -87% -77%
Blocking account 1 -100% -91% -70%
ATM 1 -100% -69% 13%
Commissions and limits 17 -100% -72% -48%