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MBANK 3.8 / 10 DXR AI INDEX

🇰🇬 Kyrgyzstan

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32% 🙂 Positive 1682
32%
🇰🇬
56%
🌍
62%
58% 😕 Negative 3030
58%
🇰🇬
33%
🌍
32%
10% 😎 Neutral 543
10%
🇰🇬
8%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 304 Login Common Support Issues and problems Updates
2024-12-01 - 2024-12-08 149 Login Common Support Issues and problems Commissions and limits
2024-10-20 - 2024-10-27 137 Login Common Transfers Support Issues and problems
2024-10-06 - 2024-10-13 218 Login Common Performance Issues and problems Updates
2024-09-01 - 2024-09-08 284 Login Common Support Issues and problems Updates
2024-08-18 - 2024-08-25 209 Login Common Transfers Issues and problems Updates
2024-07-14 - 2024-07-21 197 Login Common Support Issues and problems Updates
2024-06-30 - 2024-07-07 226 Login Common Design Issues and problems Updates
2024-06-09 - 2024-06-16 251 Login Common Design Issues and problems Updates
2024-03-10 - 2024-03-17 137 Common Transfers Design Issues and problems Updates

MBANK 🇰🇬 Kyrgyzstan 🌍 Global
Design 165 83% 83% 44%
Common Important 2240 45% 70% 59%

MBANK 🇰🇬 Kyrgyzstan 🌍 Global
Referral 1 0% -88% 21%
Insurance 1 0% 0% -57%
ATM 2 0% -60% 13%
Investments 1 0% 0% 28%
Loyalty 20 -31% 28% -3%
Non-clients 5 -33% -30% -44%
Ecosystem 29 -37% -56% -60%
Ads 4 -50% -58% -69%
Search 2 -50% -67% 32%
Cards 74 -55% -43% -52%
History 39 -65% -74% -52%
Payments 91 -67% -53% -18%
Performance 108 -72% -43% 33%
Loans 56 -77% -63% -64%
Transfers 251 -77% -67% -8%
Profile and settings 7 -78% -54% -59%
Savings and deposits 19 -79% -82% -26%
QR 28 -82% -56% -61%
Support 262 -82% -65% -37%
Currency 15 -83% -66% 38%
Notifications / SMS 18 -83% -77% -76%
Issues and problems Important 692 -89% -82% -70%
Commissions and limits 181 -91% -71% -48%
Balances and products 49 -93% -88% -77%
Login Important 496 -95% -96% -85%
Updates Important 369 -96% -89% -76%
Blocking account 29 -100% -98% -70%
Repeat transactions 2 -100% -70% -46%
Language 1 -100% -44% -20%