Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
  • Access to detailed profiles
  • Access to data by country 🇧🇷 Brazil
  • Access to 🌍 global analytics of banking apps
  • Access to customer reviews from the App Store and Google Play
Register

Nubank 4.0 / 10 DXR AI INDEX

🇧🇷 Brazil

Loading...
40% 🙂 Positive 577
40%
🇧🇷
48%
🌍
62%
57% 😕 Negative 821
57%
🇧🇷
49%
🌍
32%
2% 😎 Neutral 34
2%
🇧🇷
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
Loading...

Loading...
Week Reviews Scenarios
2024-12-08 - 2024-12-15 37 Login Common Support Blocking account Issues and problems
2024-12-01 - 2024-12-08 119 Login Common Support Design Issues and problems
2024-10-20 - 2024-10-27 49 Login Common Transfers Cards Design
2024-09-22 - 2024-09-29 35 Login Common Cards Support Issues and problems
2024-07-14 - 2024-07-21 37 Login Common Cards Support Updates
2024-06-30 - 2024-07-07 36 Login Common Cards Support Design
2024-06-23 - 2024-06-30 38 Login Common Transfers Cards Issues and problems
2024-06-16 - 2024-06-23 60 Login Common Transfers Investments Support
2024-06-09 - 2024-06-16 46 Login Common Support Savings and deposits Commissions and limits
2024-04-14 - 2024-04-21 34 Login Common Investments Support Issues and problems

Nubank 🇧🇷 Brazil 🌍 Global
Common Important 684 36% 50% 59%
Design 52 6% 13% 44%

Nubank 🇧🇷 Brazil 🌍 Global
Ads 3 -33% -33% -69%
Language 1 -33% -43% -20%
Performance 16 -33% -33% 33%
Savings and deposits 10 -40% -40% -26%
Cards 65 -47% -47% -52%
Transfers 42 -59% -59% -8%
Support Important 99 -62% -62% -37%
Currency 6 -67% -67% 38%
Loans 14 -67% -67% -64%
Loyalty 11 -67% -67% -3%
Payments 14 -71% -71% -18%
Blocking account 13 -71% -71% -70%
Investments 45 -76% -76% 28%
Issues and problems Important 106 -77% -77% -70%
Profile and settings 13 -85% -85% -59%
Commissions and limits 16 -88% -88% -48%
Updates 17 -90% -90% -76%
Login Important 174 -91% -91% -85%
QR 2 -100% -100% -61%
Notifications / SMS 7 -100% -100% -76%
Repeat transactions 2 -100% -100% -46%
History 9 -100% -100% -52%
Non-clients 1 -100% -100% -44%
Balances and products 10 -100% -100% -77%