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SoFi - Banking & Investing 4.3 / 10 DXR AI INDEX

🇺🇸 United States of America

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42% 🙂 Positive 1527
42%
🇺🇸
61%
🌍
62%
56% 😕 Negative 2052
56%
🇺🇸
37%
🌍
32%
2% 😎 Neutral 63
2%
🇺🇸
2%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 108 Common Transfers Support Savings and deposits Design
2024-12-08 - 2024-12-15 125 Common Transfers Support Savings and deposits Design
2024-12-01 - 2024-12-08 139 Login Common Support Issues and problems Updates
2024-11-24 - 2024-12-01 106 Login Common Cards Support Design
2024-11-17 - 2024-11-24 106 Login Common Support Savings and deposits Design
2024-11-03 - 2024-11-10 124 Login Common Payments Support Loans
2024-10-27 - 2024-11-03 117 Common Transfers Support Savings and deposits Issues and problems
2024-10-20 - 2024-10-27 104 Login Common Investments Support Savings and deposits
2024-10-06 - 2024-10-13 116 Login Common Transfers Savings and deposits Design
2024-09-22 - 2024-09-29 112 Common Transfers Support Design Issues and problems

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
Design Important 150 46% 70% 44%
Common Important 1629 37% 72% 59%
Investments Important 80 2% 6% 28%

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
Language 1 0% 67% -20%
Performance 46 -10% 5% 33%
Loyalty 37 -19% -5% -3%
Ecosystem 8 -20% -33% -60%
ATM 2 -33% -43% 13%
Repeat transactions 1 -33% -25% -46%
Currency 10 -48% -26% 38%
Savings and deposits 163 -56% -50% -26%
Transfers Important 179 -61% -44% -8%
Loans 80 -64% -53% -64%
History 21 -65% -53% -52%
Cards 120 -65% -42% -52%
Support Important 352 -65% -59% -37%
Profile and settings 26 -67% -70% -59%
Ads 17 -68% -72% -69%
Updates 47 -70% -78% -76%
Issues and problems Important 184 -76% -74% -70%
Commissions and limits 75 -76% -64% -48%
Balances and products 31 -82% -76% -77%
Notifications / SMS 26 -83% -82% -76%
Login Important 243 -84% -86% -85%
Payments 40 -86% -71% -18%
Blocking account 70 -93% -86% -70%
QR 1 -100% -83% -61%
Non-clients 1 -100% -100% -44%
Referral 2 -100% 0% 21%