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Plata Сard 6.9 / 10 DXR AI INDEX

🇲🇽 Mexico

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70% 🙂 Positive 16718
70%
🇲🇽
71%
🌍
62%
25% 😕 Negative 6077
25%
🇲🇽
24%
🌍
32%
5% 😎 Neutral 1087
5%
🇲🇽
5%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 831 Login Common Support Loans Issues and problems
2024-12-15 - 2024-12-22 771 Login Common Support Loans Issues and problems
2024-12-08 - 2024-12-15 712 Login Common Support Loans Issues and problems
2024-12-01 - 2024-12-08 875 Login Common Support Design Issues and problems
2024-11-24 - 2024-12-01 1097 Login Common Loyalty Support Issues and problems
2024-10-27 - 2024-11-03 851 Login Common Support Loans Issues and problems
2024-10-20 - 2024-10-27 856 Login Common Loyalty Support Issues and problems
2024-09-29 - 2024-10-06 847 Login Common Support Design Issues and problems
2024-09-22 - 2024-09-29 858 Login Common Loyalty Support Issues and problems
2024-08-25 - 2024-09-01 793 Login Common Loyalty Support Issues and problems

Plata Сard 🇲🇽 Mexico 🌍 Global
Insurance 1 100% 100% -57%
Language 1 100% 100% -20%
Ads 1 100% 100% -69%
Common Important 17573 63% 63% 59%
Investments 6 56% 56% 28%
Profile and settings 15 52% 52% -59%
Performance 127 43% 43% 33%
Currency 6 38% 38% 38%
Design Important 509 37% 37% 44%
Transfers 167 29% 29% -8%
Commissions and limits 28 29% 29% -48%
Payments 55 27% 27% -18%
Loyalty Important 509 23% 23% -3%
Loans Important 480 18% 18% -64%
Cards 184 17% 17% -52%
Ecosystem 4 14% 14% -60%

Plata Сard 🇲🇽 Mexico 🌍 Global
Updates 43 -2% -2% -76%
Support Important 1671 -4% -4% -37%
Login Important 1057 -18% -18% -85%
Issues and problems Important 1250 -24% -24% -70%
Notifications / SMS 2 -33% -33% -76%
History 105 -35% -35% -52%
Balances and products 10 -38% -38% -77%
Blocking account 22 -38% -38% -70%
Savings and deposits 50 -46% -46% -26%
Non-clients 1 -100% -100% -44%
QR 3 -100% -100% -61%
ATM 2 -100% -100% 13%