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CBD - Instant digital banking 4.6 / 10 DXR AI INDEX

🇦🇪 United Arab Emirates

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44% 🙂 Positive 563
44%
🇦🇪
69%
🌍
62%
54% 😕 Negative 699
54%
🇦🇪
29%
🌍
32%
2% 😎 Neutral 27
2%
🇦🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-07-28 - 2024-08-04 47 Login Common Balances and products Support Updates
2024-07-21 - 2024-07-28 41 Login Common Transfers Support Updates
2024-07-14 - 2024-07-21 139 Login Common Transfers Support Updates
2024-07-07 - 2024-07-14 91 Login Common Cards Issues and problems Updates
2024-05-05 - 2024-05-12 33 Common Transfers Performance Cards Support
2024-04-21 - 2024-04-28 47 Login Common Cards Support Commissions and limits
2024-04-14 - 2024-04-21 33 Common Transfers Support Issues and problems Commissions and limits
2024-03-24 - 2024-03-31 35 Login Common Performance Support Design
2024-02-25 - 2024-03-03 39 Login Common Performance Support Commissions and limits
2024-01-28 - 2024-02-04 53 Common Performance Support Issues and problems Commissions and limits

CBD - Instant digital banking 🇦🇪 United Arab Emirates 🌍 Global
Design Important 34 64% 71% 44%
Common Important 574 62% 81% 59%
Performance Important 28 38% 27% 33%
Loyalty 4 20% -20% -3%

CBD - Instant digital banking 🇦🇪 United Arab Emirates 🌍 Global
Repeat transactions 1 0% -53% -46%
Currency 1 0% -28% 38%
Transfers 58 -57% -25% -8%
Savings and deposits 9 -64% -60% -26%
Payments 4 -67% -23% -18%
History 7 -75% -58% -52%
Blocking account 23 -77% -67% -70%
Support Important 157 -80% -34% -37%
Login Important 131 -82% -85% -85%
Commissions and limits 56 -84% -75% -48%
Cards 42 -85% -65% -52%
Issues and problems 48 -94% -89% -70%
Updates Important 80 -95% -76% -76%
Loans 1 -100% -70% -64%
Investments 1 -100% -5% 28%
Profile and settings 6 -100% -75% -59%
Balances and products 24 -100% -84% -77%