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RAKBANK App 6.4 / 10 DXR AI INDEX

🇦🇪 United Arab Emirates

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63% 🙂 Positive 484
63%
🇦🇪
69%
🌍
62%
35% 😕 Negative 270
35%
🇦🇪
29%
🌍
32%
2% 😎 Neutral 18
2%
🇦🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-10-06 - 2024-10-13 23 Login Common Transfers Performance Cards
2024-08-25 - 2024-09-01 20 Login Common Support Design Updates
2024-08-18 - 2024-08-25 21 Login Common Performance Cards Design
2024-07-28 - 2024-08-04 22 Login Common Transfers Performance Support
2024-07-21 - 2024-07-28 23 Login Common Transfers Performance Cards
2024-06-23 - 2024-06-30 20 Login Common Transfers Support Commissions and limits
2024-05-05 - 2024-05-12 20 Login Common Transfers Support Design
2024-03-10 - 2024-03-17 20 Login Common Support Issues and problems Commissions and limits
2024-02-18 - 2024-02-25 29 Login Common Support Blocking account Design
2024-01-28 - 2024-02-04 20 Login Common Transfers Performance Support

RAKBANK App 🇦🇪 United Arab Emirates 🌍 Global
Common Important 442 74% 81% 59%
Design Important 51 65% 71% 44%
Savings and deposits 2 25% -60% -26%
Blocking account Important 6 14% -67% -70%

RAKBANK App 🇦🇪 United Arab Emirates 🌍 Global
Performance Important 38 0% 27% 33%
Payments 4 -33% -23% -18%
Transfers 20 -33% -25% -8%
Support Important 69 -39% -34% -37%
History 4 -50% -58% -52%
Loans 1 -67% -70% -64%
Login Important 54 -74% -85% -85%
Cards Important 34 -77% -65% -52%
Balances and products 7 -78% -84% -77%
Commissions and limits 13 -78% -75% -48%
Issues and problems 13 -88% -89% -70%
Profile and settings 1 -100% -75% -59%
Notifications / SMS 1 -100% -88% -76%
Updates 13 -100% -76% -76%