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Kaspi.kz 5.0 / 10 DXR AI INDEX

🇰🇿 Kazakhstan

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44% 🙂 Positive 4813
44%
🇰🇿
57%
🌍
62%
44% 😕 Negative 4867
44%
🇰🇿
35%
🌍
32%
12% 😎 Neutral 1331
12%
🇰🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 252 Login Common Ecosystem Support Loans
2024-11-10 - 2024-11-17 247 Common Profile and settings Cards Design Issues and problems
2024-09-01 - 2024-09-08 256 Login Common Design Issues and problems Updates
2024-07-28 - 2024-08-04 262 Login Common Profile and settings Design Issues and problems
2024-07-21 - 2024-07-28 243 Login Common Profile and settings Design Issues and problems
2024-07-07 - 2024-07-14 352 Common Ecosystem Design Issues and problems Updates
2024-06-09 - 2024-06-16 243 Login Common Ecosystem Design Issues and problems
2024-01-21 - 2024-01-28 265 Login Common Design Issues and problems Updates
2024-01-14 - 2024-01-21 272 Common Transfers Design Issues and problems Updates
2024-01-07 - 2024-01-14 256 Common Profile and settings Cards Design Issues and problems

Kaspi.kz 🇰🇿 Kazakhstan 🌍 Global
Design 573 50% 62% 44%
Common Important 6335 42% 67% 59%

Kaspi.kz 🇰🇿 Kazakhstan 🌍 Global
Language 22 -4% -36% -20%
Insurance 6 -22% -65% -57%
Performance 87 -22% -42% 33%
Investments 7 -25% -13% 28%
Search 20 -39% -57% 32%
ATM 5 -40% -77% 13%
Currency 32 -40% -68% 38%
Profile and settings 303 -53% -56% -59%
QR 58 -59% -61% -61%
Payments 184 -60% -77% -18%
Ecosystem 280 -62% -66% -60%
Savings and deposits 59 -63% -83% -26%
Repeat transactions 20 -67% -68% -46%
Loyalty 82 -67% -52% -3%
Transfers 208 -68% -80% -8%
Cards 264 -71% -77% -52%
History 155 -76% -84% -52%
Commissions and limits 139 -78% -76% -48%
Support 321 -78% -65% -37%
Issues and problems Important 639 -83% -89% -70%
Balances and products 95 -83% -91% -77%
Blocking account 38 -84% -92% -70%
Loans 266 -86% -85% -64%
Updates 246 -88% -94% -76%
Ads 63 -90% -91% -69%
Login Important 448 -94% -97% -85%
Notifications / SMS 76 -95% -94% -76%
Non-clients 1 -100% -50% -44%