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My RBK 5.7 / 10 DXR AI INDEX

🇰🇿 Kazakhstan

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56% 🙂 Positive 595
56%
🇰🇿
57%
🌍
62%
39% 😕 Negative 421
39%
🇰🇿
35%
🌍
32%
5% 😎 Neutral 51
5%
🇰🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 30 Login Common Transfers Design Issues and problems
2024-12-15 - 2024-12-22 30 Login Common Loans Issues and problems Updates
2024-12-08 - 2024-12-15 58 Login Common Payments Issues and problems Updates
2024-06-02 - 2024-06-09 40 Common Transfers Performance Cards Issues and problems
2024-03-24 - 2024-03-31 32 Common Performance Support Design Issues and problems
2024-03-17 - 2024-03-24 32 Login Common History Support Issues and problems
2024-03-10 - 2024-03-17 41 Login Common History Design Issues and problems
2024-03-03 - 2024-03-10 68 Login Common Transfers Design Issues and problems
2024-02-25 - 2024-03-03 46 Common Balances and products Transfers Design Commissions and limits
2024-02-18 - 2024-02-25 44 Login Common Transfers Support Issues and problems

My RBK 🇰🇿 Kazakhstan 🌍 Global
Design Important 55 86% 62% 44%
Common Important 591 65% 67% 59%
Performance Important 20 30% -42% 33%

My RBK 🇰🇿 Kazakhstan 🌍 Global
Ads 1 0% -91% -69%
Ecosystem 2 0% -66% -60%
Commissions and limits 23 -10% -76% -48%
Support 27 -30% -65% -37%
Currency 3 -33% -68% 38%
QR 8 -40% -61% -61%
Transfers Important 47 -43% -80% -8%
History 4 -50% -84% -52%
Cards 17 -52% -77% -52%
Loans 16 -60% -85% -64%
Balances and products 4 -71% -91% -77%
Repeat transactions 4 -75% -68% -46%
Profile and settings 4 -75% -56% -59%
Notifications / SMS 10 -83% -94% -76%
Issues and problems Important 96 -86% -89% -70%
Payments 9 -90% -77% -18%
Updates 16 -90% -94% -76%
Login Important 88 -97% -97% -85%
Loyalty 9 -100% -52% -3%
Savings and deposits 9 -100% -83% -26%
Blocking account 3 -100% -92% -70%
ATM 1 -100% -77% 13%