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  • Access to customer reviews from the App Store and Google Play
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SAB Mobile 3.0 / 10 DXR AI INDEX

🇸🇦 Saudi Arabia

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27% 🙂 Positive 314
27%
🇸🇦
62%
🌍
62%
68% 😕 Negative 778
68%
🇸🇦
29%
🌍
32%
5% 😎 Neutral 58
5%
🇸🇦
9%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 57 Login Common Support Issues and problems Updates
2024-12-15 - 2024-12-22 109 Login Common Support Issues and problems Updates
2024-08-25 - 2024-09-01 51 Login Common Performance Support Issues and problems
2024-08-18 - 2024-08-25 53 Login Common Performance Support Issues and problems
2024-08-11 - 2024-08-18 33 Login Common Support Issues and problems Updates
2024-08-04 - 2024-08-11 29 Login Common Support Issues and problems Updates
2024-07-21 - 2024-07-28 43 Login Common Support Issues and problems Updates
2024-07-14 - 2024-07-21 35 Login Common Transfers Performance Support
2024-05-26 - 2024-06-02 30 Login Common Performance Blocking account Issues and problems
2024-03-24 - 2024-03-31 29 Common Support Design Issues and problems Updates

SAB Mobile 🇸🇦 Saudi Arabia 🌍 Global
Profile and settings 1 100% -61% -59%
Design Important 19 55% 32% 44%
Common Important 590 4% 51% 59%

SAB Mobile 🇸🇦 Saudi Arabia 🌍 Global
Transfers 42 -63% -5% -8%
Performance 36 -67% 14% 33%
Support Important 108 -86% -32% -37%
Updates Important 54 -93% -80% -76%
Cards 14 -93% -64% -52%
Issues and problems Important 99 -97% -85% -70%
Login Important 157 -98% -84% -85%
Commissions and limits 9 -100% -69% -48%
Blocking account 3 -100% -82% -70%
Currency 1 -100% -15% 38%
Savings and deposits 1 -100% -76% -26%
Loans 4 -100% -84% -64%
QR 1 -100% -64% -61%
Notifications / SMS 4 -100% -94% -76%
Repeat transactions 1 -100% -41% -46%
Ecosystem 1 -100% -52% -60%
Language 1 -100% -47% -20%
Payments 3 -100% 34% -18%
Balances and products 1 -100% -94% -77%