Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
Gain a competitive advantage:
- Access to detailed profiles
- Access to data by country 🇸🇦 Saudi Arabia
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
NEO
1.5 / 10
DXR AI INDEX
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20%
🙂 Positive
138
🇸🇦
🌍
72%
😕 Negative
487
🇸🇦
🌍
8%
😎 Neutral
55
🇸🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-29 - 2025-01-05 | 16 | Common Cards Support Issues and problems |
| 2024-12-22 - 2024-12-29 | 96 | Login Common Performance Support Issues and problems |
| 2024-12-15 - 2024-12-22 | 83 | Login Common Transfers Support Issues and problems |
| 2024-12-08 - 2024-12-15 | 72 | Login Common Transfers Support Issues and problems |
| 2024-12-01 - 2024-12-08 | 36 | Login Common Performance Savings and deposits Issues and problems |
| 2024-11-24 - 2024-12-01 | 32 | Login Common Transfers Repeat transactions Support |
| 2024-11-17 - 2024-11-24 | 13 | Common Support |
| 2024-11-10 - 2024-11-17 | 41 | Login Common Transfers Support Issues and problems |
| 2024-11-03 - 2024-11-10 | 136 | Login Common Cards Support Issues and problems |
| 2024-10-27 - 2024-11-03 | 119 | Login Common Support Design Issues and problems |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Design Important 5 | 40% | 32% | 44% |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Currency 4 | 0% | -15% | 38% |
| Common Important 472 | -27% | 51% | 59% |
| History 2 | -33% | -45% | -52% |
| Cards 8 | -45% | -64% | -52% |
| Loyalty 2 | -60% | -46% | -3% |
| Commissions and limits 4 | -67% | -69% | -48% |
| Transfers 11 | -75% | -5% | -8% |
| Support Important 43 | -81% | -32% | -37% |
| Performance 9 | -83% | 14% | 33% |
| Savings and deposits 2 | -83% | -76% | -26% |
| Issues and problems Important 53 | -91% | -85% | -70% |
| Login Important 59 | -94% | -84% | -85% |
| Repeat transactions 1 | -100% | -41% | -46% |
| Notifications / SMS 1 | -100% | -94% | -76% |
| Profile and settings 1 | -100% | -61% | -59% |
| Balances and products 1 | -100% | -94% | -77% |
| Blocking account 1 | -100% | -82% | -70% |
| Ads 1 | -100% | -78% | -69% |