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Starling Bank - Mobile Banking 8.3 / 10 DXR AI INDEX

🇬🇧 United Kingdom

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82% 🙂 Positive 5181
82%
🇬🇧
75%
🌍
62%
17% 😕 Negative 1073
17%
🇬🇧
22%
🌍
32%
2% 😎 Neutral 101
2%
🇬🇧
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-08-25 - 2024-09-01 161 Login Common Performance Support Design
2024-08-18 - 2024-08-25 172 Login Common Support Design Issues and problems
2024-08-11 - 2024-08-18 142 Login Common Support Design Issues and problems
2024-07-28 - 2024-08-04 151 Login Common Support Design Issues and problems
2024-06-23 - 2024-06-30 146 Login Common Transfers Support Design
2024-04-28 - 2024-05-05 154 Login Common Support Design Issues and problems
2024-03-24 - 2024-03-31 145 Login Common Performance Support Design
2024-02-25 - 2024-03-03 168 Login Common Support Savings and deposits Design
2024-02-04 - 2024-02-11 146 Login Common Transfers Support Design
2024-01-28 - 2024-02-04 159 Common Transfers Support Design Issues and problems

Starling Bank - Mobile Banking 🇬🇧 United Kingdom 🌍 Global
Investments 1 100% 59% 28%
Search 1 100% 58% 32%
Performance 185 91% 61% 33%
Design Important 922 86% 85% 44%
Common Important 3538 81% 80% 59%
Loans 9 71% -12% -64%
Ecosystem 6 67% 30% -60%
Currency 21 65% 60% 38%
Transfers Important 233 61% 27% -8%
Repeat transactions 5 60% 9% -46%
Loyalty 20 43% 39% -3%
Payments 85 37% 5% -18%
Notifications / SMS 31 35% -55% -76%
Commissions and limits 57 30% -20% -48%
Cards 89 30% -4% -52%
Support Important 372 20% -16% -37%
History 49 16% -15% -52%
Savings and deposits 98 15% 20% -26%

Starling Bank - Mobile Banking 🇬🇧 United Kingdom 🌍 Global
QR 1 0% -26% -61%
Issues and problems Important 206 -7% -44% -70%
Blocking account 61 -19% -55% -70%
Login Important 265 -22% -67% -85%
Profile and settings 20 -22% -58% -59%
Updates 52 -24% -68% -76%
Balances and products 25 -44% -58% -77%
Ads 4 -50% -52% -69%