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Commerzbank Banking 4.9 / 10 DXR AI INDEX

🇩🇪 Germany

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46% 🙂 Positive 3522
46%
🇩🇪
46%
🌍
62%
50% 😕 Negative 3888
50%
🇩🇪
51%
🌍
32%
4% 😎 Neutral 295
4%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 182 Login Common Support Design Issues and problems
2024-11-24 - 2024-12-01 193 Login Common Design Issues and problems Updates
2024-07-28 - 2024-08-04 196 Login Common Support Design Updates
2024-07-14 - 2024-07-21 209 Login Common Support Design Updates
2024-07-07 - 2024-07-14 468 Login Common Support Design Updates
2024-06-30 - 2024-07-07 178 Login Common Transfers Support Design
2024-03-31 - 2024-04-07 188 Login Common Support Design Issues and problems
2024-02-25 - 2024-03-03 176 Login Common QR Support Design
2024-02-11 - 2024-02-18 291 Login Common Design Issues and problems Updates
2024-01-28 - 2024-02-04 174 Login Common Transfers Support Design

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Search 1 100% 0% 32%
Language Important 35 35% 1% -20%
Common Important 5007 23% 31% 59%
Performance Important 42 22% 0% 33%

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Ecosystem 4 0% -33% -60%
Savings and deposits 10 -20% -55% -26%
Notifications / SMS 3 -33% -91% -76%
Design Important 986 -35% -49% 44%
Transfers 88 -46% -60% -8%
History 14 -50% -75% -52%
QR 13 -56% -71% -61%
Payments 27 -76% -85% -18%
Profile and settings 14 -76% -72% -59%
Support Important 395 -79% -81% -37%
Issues and problems 148 -80% -81% -70%
Login Important 455 -87% -91% -85%
Cards 107 -89% -84% -52%
Loans 14 -91% -88% -64%
Updates Important 270 -93% -91% -76%
Commissions and limits 31 -95% -91% -48%
Blocking account 21 -100% -94% -70%
Loyalty 2 -100% -51% -3%
Repeat transactions 3 -100% -94% -46%
Balances and products 15 -100% -98% -77%