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- Access to customer reviews from the App Store and Google Play
MySantander Banking
2.4 / 10
DXR AI INDEX
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21%
🙂 Positive
195
🇩🇪
🌍
77%
😕 Negative
718
🇩🇪
🌍
2%
😎 Neutral
15
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-22 - 2024-12-29 | 26 | Login Common Cards Support Design |
| 2024-12-15 - 2024-12-22 | 31 | Login Common Support Design Issues and problems |
| 2024-12-08 - 2024-12-15 | 35 | Login Common Support Design Updates |
| 2024-12-01 - 2024-12-08 | 34 | Login Common Cards Support Design |
| 2024-11-10 - 2024-11-17 | 34 | Login Common Transfers Design Updates |
| 2024-10-27 - 2024-11-03 | 45 | Login Common Design Issues and problems Updates |
| 2024-10-20 - 2024-10-27 | 40 | Login Common Support Design Updates |
| 2024-09-08 - 2024-09-15 | 33 | Login Common Support Design Updates |
| 2024-05-12 - 2024-05-19 | 79 | Login Common Support Design Updates |
| 2024-05-05 - 2024-05-12 | 34 | Login Common Design Issues and problems Updates |
|
MySantander Banking
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Common Important 416 | -20% | 31% | 59% |
| Profile and settings 2 | -33% | -72% | -59% |
| Language 6 | -57% | 1% | -20% |
| Design Important 121 | -75% | -49% | 44% |
| Support Important 56 | -75% | -81% | -37% |
| Cards 20 | -81% | -84% | -52% |
| Updates 38 | -86% | -91% | -76% |
| Issues and problems 39 | -87% | -81% | -70% |
| Transfers 13 | -89% | -60% | -8% |
| Login Important 169 | -95% | -91% | -85% |
| Commissions and limits 4 | -100% | -91% | -48% |
| Ads 1 | -100% | -97% | -69% |
| Blocking account 6 | -100% | -94% | -70% |
| Loans 8 | -100% | -88% | -64% |
| Loyalty 2 | -100% | -51% | -3% |
| QR 14 | -100% | -71% | -61% |
| Notifications / SMS 1 | -100% | -91% | -76% |
| Repeat transactions 1 | -100% | -94% | -46% |
| Performance 2 | -100% | 0% | 33% |
| History 2 | -100% | -75% | -52% |
| Non-clients 1 | -100% | -100% | -44% |
| Payments 6 | -100% | -85% | -18% |