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Sparkasse Ihre mobille Filiale 3.2 / 10 DXR AI INDEX

🇩🇪 Germany

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30% 🙂 Positive 1608
30%
🇩🇪
46%
🌍
62%
67% 😕 Negative 3650
67%
🇩🇪
51%
🌍
32%
3% 😎 Neutral 160
3%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 188 Login Common Support Design Updates
2024-11-24 - 2024-12-01 214 Login Common Support Design Updates
2024-11-17 - 2024-11-24 201 Login Common Support Design Issues and problems
2024-11-10 - 2024-11-17 204 Login Common Support Design Issues and problems
2024-07-28 - 2024-08-04 126 Login Common Cards Support Design
2024-06-30 - 2024-07-07 122 Login Common Support Design Updates
2024-02-25 - 2024-03-03 157 Login Common Support Design Issues and problems
2024-01-28 - 2024-02-04 205 Login Common Support Design Issues and problems
2024-01-21 - 2024-01-28 129 Login Common Support Design Issues and problems
2024-01-14 - 2024-01-21 125 Login Common Support Design Issues and problems

Sparkasse Ihre mobille Filiale 🇩🇪 Germany 🌍 Global
Language Important 17 13% 1% -20%

Sparkasse Ihre mobille Filiale 🇩🇪 Germany 🌍 Global
Common Important 3003 -6% 31% 59%
Performance 16 -26% 0% 33%
Savings and deposits 2 -33% -55% -26%
Loyalty 3 -57% -51% -3%
Transfers 69 -75% -60% -8%
Loans 19 -75% -88% -64%
Design Important 654 -76% -49% 44%
Currency 4 -80% -34% 38%
Support Important 354 -84% -81% -37%
Commissions and limits 35 -87% -91% -48%
QR 20 -87% -71% -61%
Issues and problems 169 -88% -81% -70%
Payments 36 -90% -85% -18%
Cards 93 -92% -84% -52%
Updates 155 -94% -91% -76%
Login Important 718 -95% -91% -85%
Blocking account 26 -98% -94% -70%
Investments 1 -100% -62% 28%
Notifications / SMS 4 -100% -91% -76%
Repeat transactions 2 -100% -94% -46%
Ecosystem 3 -100% -33% -60%
Profile and settings 6 -100% -72% -59%
Balances and products 6 -100% -98% -77%
Insurance 1 -100% -100% -57%
Ads 2 -100% -97% -69%
ATM 1 -100% -63% 13%