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Kapitalbank 1.8 / 10 DXR AI INDEX

🇺🇿 Uzbekistan

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12% 🙂 Positive 119
12%
🇺🇿
59%
🌍
62%
85% 😕 Negative 860
85%
🇺🇿
34%
🌍
32%
3% 😎 Neutral 33
3%
🇺🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 46 Login Common History Cards Issues and problems
2024-12-15 - 2024-12-22 70 Login Common Loans Issues and problems Updates
2024-12-08 - 2024-12-15 48 Login Common History Loans Issues and problems
2024-12-01 - 2024-12-08 119 Login Common History Loans Issues and problems
2024-11-24 - 2024-12-01 120 Login Common History Issues and problems Updates
2024-11-17 - 2024-11-24 77 Login Common Cards Issues and problems Updates
2024-11-10 - 2024-11-17 48 Login History Cards Issues and problems Updates
2024-11-03 - 2024-11-10 22 Common Transfers History Cards Issues and problems
2024-03-31 - 2024-04-07 21 Login Common Cards Loans Issues and problems
2024-01-21 - 2024-01-28 19 Login Common Cards Design Updates

Kapitalbank 🇺🇿 Uzbekistan 🌍 Global
Common Important 227 -4% 51% 59%
Design 28 -18% 59% 44%
Loyalty 2 -33% -16% -3%
Performance 6 -60% -1% 33%
Commissions and limits 6 -67% -62% -48%
Currency 8 -70% -25% 38%
Support 41 -75% -57% -37%
Payments 15 -82% -48% -18%
Cards Important 108 -87% -80% -52%
Notifications / SMS 10 -89% -85% -76%
Updates 76 -94% -58% -76%
Issues and problems Important 117 -94% -68% -70%
Transfers 66 -95% -63% -8%
Loans 44 -96% -78% -64%
Login Important 164 -98% -92% -85%
QR 1 -100% -50% -61%
Repeat transactions 1 -100% -59% -46%
Savings and deposits 4 -100% -62% -26%
Profile and settings 8 -100% -68% -59%
Blocking account 3 -100% -91% -70%
Balances and products 19 -100% -76% -77%
Ecosystem 3 -100% -85% -60%
History 53 -100% -73% -52%
Ads 1 -100% -63% -69%
ATM 1 -100% -26% 13%